Patient Resources and Support

Access essential forms, insurance details, and helpful guides designed to simplify your healthcare experience.

Patient FAQs

Find answers to common questions about appointments, billing, and insurance to help you prepare for your visit.

  • How do I book an appointment?

    You can book appointments online through our website or by calling our reception during business hours. We recommend booking in advance to secure your preferred time.
  • What should I bring to my first visit?

    Please bring your Medicare card, any relevant referral letters, a list of current medications, and completed new patient forms if available.
  • Do you accept Medicare and private insurance?

    We accept Medicare and a range of private health insurance plans. Please check our fees page or contact us to confirm your coverage.
  • Can I access my medical records?

    Patients can request copies of their medical records by contacting our reception. We follow privacy guidelines to ensure your information is secure.
  • What are your clinic hours?

    Our clinic operates Monday to Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 1:00 PM. We are closed on public holidays.

Need More Help?

If you have questions not covered here, contact our team by phone or email. We're here to support your healthcare needs.

Clear Fees and Insurance Information for Your Care


Consultation fees at Great Western Medical vary depending on the service provided. We offer transparent pricing to help you plan your visit with confidence. Our team is available to discuss any fee-related questions before your appointment.
We accept a wide range of private health insurance plans and are fully registered with Medicare. Patients can claim rebates directly through Medicare or their insurer. For detailed coverage information, please contact our office or check your policy to understand your benefits.

Fees, Medicare, and Insurance Details

Complete Your New Patient Forms Before Your Visit


Access all necessary new patient forms online to save time during your first appointment. Download, print, and complete them at your convenience.
Filling out these forms ahead of your visit helps streamline registration and allows our team to focus on your care from the moment you arrive.

New Patient Forms

Reliable health resources at your fingertips


Access a curated selection of health guides and support materials designed to help you make informed decisions about your care. These resources cover a range of topics relevant to your health journey.
Our collection includes practical advice, condition-specific information, and community support links to assist you in managing your wellbeing confidently and effectively.

Patient Resources and Support

Contact Our Team

If you have questions or need assistance, our staff is available by phone or email to support your healthcare needs. Reach out anytime for clear answers and guidance.