Susan Evans
Senior Receptionist
About Susan
Susan is our highly valued Senior Receptionist at Great Western Medical, bringing more than 30 years of dedicated experience in General Practice reception and patient support. Having worked across Western Sydney for most of her career, she is well known in the local community for her warm nature, professionalism, and genuine commitment to helping people.
Susan is the kind of receptionist every practice hopes to have — polite, well‑mannered, soft‑spoken, and consistently calm, even during the busiest moments. Her ability to manage the front desk with efficiency while still offering kindness and patience to every patient is one of the reasons she is so deeply appreciated by both staff and visitors.
Over three decades, Susan has developed exceptional skills in:
- Patient communication and support
- Appointment coordination and workflow management
- Providing a welcoming, reassuring experience for all patients
- Supporting doctors, nurses, and allied health staff with day‑to‑day operations
Susan is loved by our patients, respected by our practitioners, and trusted by everyone who walks through our doors. Her long-standing service to the Western Sydney community reflects her passion for her role and her dedication to making every patient feel cared for from the moment they arrive.
We are proud to have Susan as an integral part of the Great Western Medical team.